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Problems

The hotel industry, like many others, is exposed to a wide range of risks, which, if not adequately controlled, can have serious short, and in some cases, longer term implications for the business.  Ever increasing, health and safety, environmental and product liability legislation and consequent litigation creates a requirement for more documentation and resources.  CRC has developed the following menu of services, which can be customised as needed. 

Service/Solution

Description

Benefits

 

Risk Audit

Physical.  Audit of premises and review of existing procedures to highlight areas for improvement. The exercise would incorporate property, fire safety & general employers & public liability risks.

  • A clear programme with defined objectives. The implementation programme would be agreed with client showing target & completion dates & those responsible for action.
  • Improvements: will bring about a reduction in accidents & the level of exposure.
  • The programme & evidence of progress can be used for insurance marketing purposes.

Property/Fire Life Safety Survey

In-depth analysis of individual properties against current building regulations & guidelines issued by Dept. of Environment

 

  • Reduces fire risk potential.
  • Helps with compliance with fire authority requirements
  • Minimises impact on business in the event of fire.

 

Project Review

Detailed review of proposed plans, sites or acquisitions from risk perspective

 

 

 

 

  • Helps minimise expensive mistakes, e.g. slippery surfaces, inappropriate steps, concealed ducting posing fire risk & difficult to clean
  • Effective operation of facility following construction.
  • Compliance with legal requirements
  • Improvements insurance terms

Business Continuity/ Crisis Management Description

Development of in-depth contingency plans using the best available templates may of which are freely available.

 

  • Includes business impact analysis & crisis management/emergency response planning
  • Allows prompt business recovery

 

Accident Investigation

Seminar

Detailed review of current accident investigation policy, procedures & techniques. Provision of training to managerial & supervisory staff in correct accident investigation techniques & development of custom-built policy & forms.  Development of accident/incident database where appropriate.

 

  • Accident prevention through learning from historical data, i.e. trends
  • Accurate information in the event of litigation
  • Compliance with legal obligations

Ergonomics/Manual Handling

Training of key personnel in ergonomic risk assessment, i.e. task design & ability to uncover existing, poor ergonomic factors. This allows for in-house risk manual handling risk assessment as per regulations.

 

 

  • Reduction in ergonomics/manual handling incidents/ claims.
  • In-house ability to eliminate or reduce poor ergonomic design, e.g. awkward lifting of beer barrels in congested areas, inadequate trolleys with poor wheel design.

  

Continuous Risk

CRC seeks to provide a service based on continuous risk improvement.  Each client will be on a different rung of the ladder to successful risk management and the service programme can be agreed at the outset which will bring the company further up those steps towards best practice goals.  CRC will work in close conjunction with you to ensure the best possible deal from insurers, in terms of premiums and risk improvement requirements.

Experience

At  local  level,  we   have  been  involved  with individual,  family-run   business  and corporate multiples  in the  past 30 years.  .  Our consultants  have  access to full range of Irish  and  UK  legislation,  Codes  of  Practice, guidelines,  etc  and  further  backup   through Best  Practice  solutions,  via  internal  intranet and  the  industry‚Äôs  speciality  group.

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